For Passenger Safety & Comfort:

• Seat belts or wheelchair tie downs & lap belts MUST be worn while vehicle is in motion.
• For health and safety reasons, NO OPEN food or beverage containers permitted in vehicle.
• NO PETS.  Trained assistive animals must be leashed and under the rider's control at all times.
• CSS is NOT RESPONSIBLE for articles left in the vehicle.  Be sure to take all your belongings with you when you exit the vehicle.
• Profane language, violent or abusive behavior, intoxication and/or substance abuse and weapons WILL NOT BE TOLERATED on CSS vehicles.
• No Smoking on CSS Vehicles!
• Be ready when the vehicle arrives, driver will only wait 5 minutes after the first honk of the horn.
• Drivers do not make unscheduled stops or pickups.

NO SHOWS AND CANCELLATIONS:

• Frequent non-use of scheduled rides affects the availability of rides for others.  Please cancel unneeded rides at least 24 hours in advance of your scheduled pickup.
• Last minute cancellations (those made less than 24 hours before scheduled ride time) will be considered as no shows - the same as if the vehicle travels to a riders residence or pickup point and they fail to show up for the ride.
• Riders having more than two (2) no shows in a 30-day period will be removed from the pickup list for transportation to work.
• Written appeals may be made to CSS and will be addressed on an individual basis for possible reinstatement if seating is available.